Permanent action

Account
deletion

You can request deletion of your Linceya account and all your personal data at any time. Deletion is permanent and irreversible.

Request form
✓ Your request has been sent. We will process it within 7 business days.
Data deleted and retained
Data type Action Timeframe
Profile (email, username, photo)DeletedImmediate
Match historyDeletedImmediate
AI analysesDeletedImmediate
Videos and replay (our storage servers)DeletedWithin 8 days
Elite analysis working copies (Linceya machines)DeletedWithin 7 days
ELO and rankingDeletedImmediate
Training planDeletedImmediate
Billing dataRetained30 days (legal obligation)
Important information
  • Account deletion automatically cancels any active Premium subscription
  • Deleted data cannot be recovered
  • Billing data is kept for 30 days as required by legal obligations
  • Processing time: 7 business days